Privacy Policy
How we collect, use, and protect your personal information.
Last updated: June 2026
Who we are
Lockleys Dental Clinic ("we", "us", "our") is a dental practice located at 6/392 Henley Beach Road, Lockleys SA 5032. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What information we collect
We may collect the following types of personal information:
- Name, date of birth, and contact details (phone, email, address)
- Medical and dental health history
- Health fund and Medicare details
- Treatment records, x-rays, and clinical notes
- Information submitted through our website contact form
How we use your information
We use your personal information to:
- Provide dental treatment and care
- Process health fund claims and Medicare rebates
- Send appointment reminders and recalls
- Respond to your enquiries via our contact form
- Comply with legal obligations
How we store and protect your information
Patient records are stored securely in our practice management software (Ultimo) with access restricted to authorised staff. Electronic records are password-protected and backed up regularly. Physical records are stored in locked facilities.
Disclosure of your information
We may share your information with:
- Specialist dental or medical practitioners for referrals
- Health funds for claims processing
- Government agencies as required by law
We do not sell or share your personal information with third parties for marketing purposes.
Website analytics
Our website may use Google Analytics to collect anonymised usage data (pages visited, time on site, device type). This data does not identify you personally and is used to improve our website.
Your rights
You have the right to access, correct, or request deletion of your personal information. To make a request, contact us at smile@lockleysdental.com.au or call (08) 8443 7634.
Contact us
If you have questions about this privacy policy or how we handle your information, please contact:
Lockleys Dental Clinic
6/392 Henley Beach Road, Lockleys SA 5032
Phone: (08) 8443 7634
Email: smile@lockleysdental.com.au